Privacy policy

HEROBOTICS is committed to the protection of your personal data. Therefore, their management and safety are guaranteed with the utmost attention, in accordance with the General Data Protection Regulation (GDPR).

What personal information do we collect?

When interacting with our Service, when strictly necessary, we will collect information depending on the type of relationship you have with us.
If you are a business customer, we might collect information including your name, and your business e-mail address.
If you are a final customer, your information is given to us from our business customers which use the Service. Information might include name, e-mail address, address, phone number. Additionally, our Service will generate new cognitive, behavioural and personality-based information, from the data we collect during the gameplay.

Who will process my data?

Your data will be processed by Baso Labs Sagl, Viale Serfontana 10, CH-6834 Morbio Inferiore, Switzerland.
Baso Labs has appointed its Personal Data Protection Officer who can be contacted here.

What categories of information do we collect and how?

Through our systems, we collect different information depending on the type of user you are.

Partner / Business user

    • Name
    • Business e-mail
    • Company name (legal / brand) and address / location
    • Title
    • Industry
    • Further unsolicited data (e.g., positions, employees)

Candidate / Assessed user

    • Name
    • Personal / Business e-mail
    • Further optional data (e.g., address, phone)

How do you use my information?

We use your information to provide the service through our systems and to improve it over time.

How do you protect my information?

We have put in place several security measures to protect the security of your information:

    • we don’t request data which is not strictly necessary to the service
    • where applicable, data is stored encrypted
    • all communications between our systems are encrypted
    • we employ additional measures including access control and manual security procedures
    • we rely on industry leading providers

How long do you keep my information?

Your information will be stored, starting from the receipt, for the appropriate period to provide the service, after which they will be deleted or made anonymous.

Do you share my information with other subjects?

Your data may be disclosed to third parties, including the following service providers:

    • Google – hosting platform
    • Sendgrid – mailing provider
    • Intercom – support infrastructure provider

Data sharing is required to provide the service, to improve it over time, and to comply with laws and regulations.

What are my rights?

You have the right to request:

    • a copy of your data
    • the correction or deletion of your data
    • the cease of the processing of your data

Additionally, you also have:

    • the right to data portability, i.e. to receive your personal data in a structured format

In order to do so you need to contact us. Once we receive your request, we will promptly take care of it.

I have further questions…

If you have any doubt or suggestion regarding our Privacy Policy, please don’t hesitate to contact us.